roughly [Review] Going cashless at i-Metropolis theme park with its tremendous app will cowl the newest and most present help simply concerning the world. admittance slowly so that you perceive skillfully and appropriately. will addition your information dexterously and reliably

Just lately our staff determined to go to i-Metropolis in Shah Alam. When you’re unfamiliar with the situation, i-Metropolis is an ICT-enabled city improvement (pun most likely supposed) spanning 72 acres, ICT is Data Communications Know-how.

Along with being technologically superior, i-Metropolis can be identified for its water amusement park, snow-covered space, and coloured lights.

And, in fact, for being technologically savvy.

The area comes alive at evening.

i-Metropolis has developed its personal app (dubbed i-Metropolis SuperApp) that enables those that dwell, work or simply go to i-Metropolis to expertise the situation extra conveniently. You’ll be able to learn our full evaluate of the app right here.

One of many options of the app is the digital pockets. Like different digital wallets, the one within the i-Metropolis app makes use of QR know-how to hold out transactions.

There have been many banners selling the app.

You will not discover a lot use for this e-wallet exterior of i-Metropolis, however throughout the complexes of this city improvement, it is pretty much as good as… properly, actual cash.

Or so we thought. In preparation for our go to, we downloaded the app and have been able to go cashless for all the journey. That is the way it actually developed.

First, we bumped into parking points.

Earlier than we might get into the theme park, there may be one other kind of “park” that we have to fear about.

The i-Metropolis SuperApp provides a parking function, by means of which residents and staff should buy and use season passes.

The parking icon could be simply discovered on the primary web page of the applying

Since that was the one possibility we might discover beneath the parking tab, we have been a bit confused. In any case, after we did analysis earlier than the journey, we discovered that individuals Dyed he used the QR code to pay for his one-time parking, albeit with some complaints.

Assuming it was probably that we might stroll as much as the parking barrier, scan our QR code, and be good, that is precisely what we did. Besides we wrongly assumed and our QR code was rejected.

We ended up taking a ticket, and it would not be till a lot later that we discovered what went improper with i-Metropolis SuperApp’s customer support.

It seems that we needed to load our digital pockets with cash first, then our QR code would solely be legitimate on the parking barrier.

In the end although, our resort, Greatest Western, provided free parking for visitors, so we technically ended up “cashless.”

On the water park, a QR code is king (considerably)

Our first cease after the resort was the i-Metropolis water park, WaterWorld. Right here, we have been lastly in a position to check the e-wallet at a refreshment stand.

Recharging the digital pockets was fairly easy. There’s a minimal top-up of RM10 and a most of RM500.

You’ll be able to recharge by credit score/debit card or by means of on-line banking/eWallet

Nevertheless, one factor to bear in mind is that when the cash is within the app, it’s non-refundable and non-transferable. You need to use a credit score/debit card to high up or do it by means of FPX and different eWallets.

To pay, we merely confirmed our QR code on the reader and the transaction was made immediately.

Whereas it was fast, there was a slight draw back to this. For one factor, there was no OTP or SMS affirmation of any form earlier than our cost went by means of.

These kiosks could be present in numerous locations.

Then there’s additionally the truth that your e-wallet stability might go detrimental, as a substitute of alerting you that you simply’re working low and stopping you from making any additional purchases.

What this implies is that for those who’re not conserving an in depth eye in your eWallet stability, you possibly can find yourself spending greater than you supposed or making unintended purchases (as we did, however do not ask how).

Thankfully, retailers can and are joyful to rearrange a refund, in case you confirmed your QR code twice on the reader whereas making an attempt to get a picture for content material creation functions (not what we did).

This snack stand was a cashless expertise we had right here whereas one other was within the present store in direction of the tip of our journey to WaterWorld. There, you additionally pay to your merchandise by means of the QR code.

Nevertheless, understand that money continues to be required at WaterWorld, as a result of the lockers the place you possibly can retailer your belongings are money solely.

Get on the theme park points of interest with out issues

Whereas we bought a theme park bundle that gave us entry to virtually the entire points of interest and rides at i-Metropolis, you can too select to buy particular person tickets on every experience.

Funds for these tickets could be made by means of the SuperApp. Alternatively, you can too discover kiosks in i-Metropolis, normally close to points of interest, the place you should buy tickets. These kiosks settle for card funds or you can too scan the QR code in your app.

One other a kind of kiosks

Getting on the rides requires the theme park attendants answerable for every experience to scan your code, which makes the method fairly seamless.

There have been no invisible ink stamps to scrub off, or wristbands to wrestle with on the finish of the day.

Nevertheless, there was a draw back that we skilled with this as properly. For a visit that was included within the bundle, for some motive, they nonetheless gave us extra fees.

Subsequently, cash was deducted from our digital pockets. We’re unsure if it was a failure of i-Metropolis’s system to acknowledge that we have been utilizing our bundle or if it was the wizard that made a human error.

A member of employees scanning our QR code exterior the SnoWalk attraction

Anyway, that is the place it might be helpful to have an alert notification that your eWallet stability is just too low to cost, as a result of we did not even notice we had been charged (and our stability was detrimental) till the wizard delivered to our consideration later.

In any case, simply to make sure, for those who’ve already purchased a bundle, there isn’t any hurt in letting the theme park attendees know anyway, so you possibly can keep away from going through the identical downside. A minimum of till i-Metropolis SuperApp improves its system.


With the present capabilities of the i-Metropolis SuperApp, it might not be not possible for all the 72 acres of i-Metropolis to expire of money someday.

However in fact, i-Metropolis additionally contains different companies inside its premises that may not be beneath its jurisdiction.

Going cash-free is not a giant change for theme parks, to be trustworthy, as many already help you purchase tickets on-line or have bodily counters the place all-day all-access tickets could be bought, eliminating the necessity to make a number of purchases.

Nevertheless, particularly for the needs of the i-Metropolis theme park, the place entry to points of interest could be bought individually, not utilizing money definitely makes the transaction course of simpler for guests.

So, for those who plan to go to the Shah Alam improvement, we suggest that you simply obtain the app upfront and cost some cash beforehand, however not an excessive amount of in fact, except you plan to plan a second go to.

  • Study extra about i-Metropolis right here.
  • Learn different critiques we’ve written right here.

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